Sony headphones charging but not turning on | Practical Ways for Solution 2025

Having trouble with your Sony headphones charging but not turning on? Don’t worry, you’re not alone.

In this article, we’ll uncover the possible reasons why your Sony WH 1000XM4 headphones is not charging, and provide you with actionable solutions to get them back up and running.

From troubleshooting tips to software updates, we’ve got you covered with professional advice to help you resolve this frustrating issue.

So, let’s dive in and uncover the secrets to fixing your Sony WH 1000XM4 not turning on.

Common reasons for the Sony headphones charging but not turning on

There could be several reasons why your Sony WH 1000XM4 not turning on. Let’s explore some of the common causes:

Battery drain: One of the most common reasons for headphones not turning on is a drained battery. If you haven’t used your headphones for a while, the battery may have discharged completely.

To check if this is the issue, connect your headphones to a power source using the included USB cable and leave them charging for at least 30 minutes.

If the battery was the problem, your headphones should turn on once they have enough charge.

Keep in mind that it’s normal for the headphones to take a few moments to power on after being completely drained.

Firmware update: Another possible reason for your Sony WH 1000XM4 headphones not turning on is a failed or incomplete firmware update.

The firmware is the software that controls the functionality of your headphones. If the update process gets interrupted or encounters an error, it can cause issues with turning on the headphones.

To address this, try resetting your headphones and updating the firmware again, following the manufacturer’s instructions.

Physical damage or loose connections: Physical damage, such as a broken power button or a loose connection, can prevent your headphones from turning on.

Inspect your headphones for any visible signs of damage or loose components.

If you notice any issues, it’s best to contact Sony customer support or seek professional repair services to have the problem resolved.

In case if you need more information about latest Sony WH 1000XM4 review.

How to fix Sony WH 1000XM4 not turning on

If your Sony WH 1000XM4 headphones are not turning on, try following these troubleshooting steps:

Checking the battery and charging status

• Connect your headphones to a power source using the included USB cable.
• Make sure the power source is working correctly by plugging in another device.
• Leave your headphones charging for at least 30 minutes to ensure they have enough power.
• After charging, disconnect the headphones from the power source and try turning them on.

If your headphones still don’t turn on, move on to the next troubleshooting step.

Resetting the headphones

• Locate the reset button on your Sony WH 1000XM4 headphones. It is usually a small hole labeled “RESET.”
• Insert a small object, such as a paperclip or pin, into the reset hole and press and hold the button for about 10 seconds.
• Release the reset button and try turning on your headphones again.

If resetting the headphones doesn’t resolve the issue, proceed to the next troubleshooting step.

Updating the firmware

• Visit the official Sony website and navigate to the support section.
• Look for firmware updates specifically for the Sony WH 1000XM4 headphones.
• Download the latest firmware update onto your computer.
  Connect your headphones to the computer using the included USB cable.
• Follow the firmware update instructions provided by Sony to install the update.
• Once the update is complete, disconnect your headphones from the computer and try turning them on.

If the firmware update doesn’t solve the problem, move on to the next troubleshooting step.

Checking for physical damage or loose connections

• Inspect your headphones for any visible signs of physical damage, such as a cracked housing or bent connectors.
• Check the power button to ensure it is not stuck or damaged.
• Verify that all connectors and cables are securely connected and not loose.
• If you notice any issues, contact Sony customer support or seek professional repair services for further assistance.

If none of the troubleshooting steps mentioned above work, it’s time to consider some alternatives.

Do not forget to clean the headphone as suggested .

Alternatives to consider if the issue persists

If you’ve tried all the troubleshooting steps and still your Sony WH 1000XM4 not turning on , here are a few alternatives to consider:

Warranty and repair: If your headphones are still under warranty, contact Sony customer support and inquire about repair or replacement options.

They will guide you through the process and provide the necessary assistance to resolve the issue.

Upgrade: If your headphones are no longer under warranty or the repair costs are high, it might be worth considering upgrading to a newer model.

Sony regularly releases new versions of their headphones with improved features and performance. Research and compare the latest models to find one that suits your preferences and budget.

Alternative headphones: If you need a pair of headphones urgently and cannot wait for repairs or a replacement, consider purchasing an alternative pair from a different brand.

There are several high-quality headphones available in the market that offer similar features and performance to the Sony WH 1000XM4.

How do you know if Sony WH-1000XM4 is charging?

To determine if the Sony WH-1000XM4 headphones are charging, there are multiple charging indicators for Sony WH-1000XM4,

Firstly, when you connect the headphones to a power source using the provided USB-C cable, the battery indicator light on the right earcup will illuminate.

This light will turn amber while charging and will eventually turn off once the headphones are fully charged. If the light does not turn on when connected to power, it may indicate an issue with either the cable or the power source.

Another way to check if the Sony WH-1000XM4 is charging is through the Sony Headphones Connect app.

By opening the app while the headphones are connected to a power source, you can navigate to the “Settings” tab and select “Device Details.” Here, you will find information about the battery level and charging status of your headphones.

If it shows that the battery is increasing and indicates that it is charging, then you can be confident that your Sony WH-1000XM4 is indeed being charged.

In conclusion, there are two primary methods to determine if your Sony WH-1000XM4 headphones are charging.

Firstly, by observing the battery indicator light on the right earcup, which turns amber during charging and eventually turns off when fully charged.

Secondly, by checking the battery level and charging status through the Sony Headphones Connect app.

By utilizing these methods, you can easily monitor the charging progress of your Sony WH-1000XM4 headphones and ensure they are ready for use when you need them.

Why is my Sony wh1000xm4 blinking red?

If you notice that your Sony WH1000XM4 headphones are blinking red, it could indicate a potential issue that needs to be addressed.

Firstly, the blinking red light could indicate that the battery level is critically low and needs to be recharged. In this case, simply connecting the headphones to a power source using the provided charging cable should resolve the issue.

Another reason for the red blinking light could be that there is a firmware update available for your headphones.

Sony regularly releases firmware updates to improve the performance and functionality of their products. When an update is available, the headphones may blink red to alert you to this fact.

To resolve this, ensure that your headphones are connected to a stable internet connection and use the Sony Headphones Connect app to check for any available updates.

If neither of these solutions resolves the issue and your Sony WH1000XM4 headphones continue to blink red, it may be indicative of a hardware problem.

In this case, it is recommended to consult the user manual or contact Sony customer support for further assistance. They will be able to provide you with specific troubleshooting steps or advise on whether the headphones need to be repaired or replaced.

It is important not to ignore persistent red blinking lights as they may indicate an underlying issue that requires attention.

Conclusion and final thoughts if Sony WH 1000XM4 headphones not turning on

Experiencing difficulties with your Sony WH 1000XM4 headphones not turning on can be frustrating, but it’s not an uncommon issue.

By following the troubleshooting steps outlined in this article, you should be able to identify and resolve the problem.

Remember to check the battery and charging status, reset the headphones, update the firmware, and inspect for physical damage or loose connections.

If the issue persists, explore alternatives such as warranty and repair options, upgrading to a newer model, or purchasing alternative headphones.

Ultimately, the goal is to have your Sony WH 1000XM4 headphones up and running again, delivering the exceptional audio experience they are known for.